Privacy & Policy
At WDev Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us on third-party platforms (e.g., Upwork, Fiverr), or use our services directly. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identification Information
- Name
- Email Address
- Phone Number
- Payment Information (processed securely via third-party platforms)
- Other contact details
1.2 Project Information
- Project details you share for quotations and services
- Communication logs for service updates and revisions
1.3 Automatically Collected Data
- IP addresses
- Browser type and version
- Referring URLs and website usage patterns
We use cookies and similar tracking technologies to enhance your user experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
2.1 Providing Services
- To deliver the services you’ve requested, including website development, design, and SEO services.
- To process payments and maintain project records.
2.2 Communication
- To send updates on your projects, answer queries, and provide support.
- To inform you about new services, promotions, and updates with your consent.
2.3 Improving Our Services
- To analyze website traffic, usage patterns, and project feedback to enhance our services.
2.4 Legal Compliance
- To comply with legal obligations, such as maintaining business records and processing tax documentation.
3. How We Protect Your Data
We are committed to securing your personal information. We use commercially acceptable methods to protect it, including:
- Secure servers and data encryption for sensitive information.
- Limited access to authorized personnel only.
- Periodic security reviews and updates.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
4.1 Third-Party Service Providers
We use trusted third-party platforms (e.g., Upwork, Fiverr, PayPal) for project contracts and payments. These providers have their own privacy policies, and we encourage you to review them.
4.2 Legal Requirements
We may disclose your information if required by law or to protect our legal rights, prevent fraud, or enforce our terms of service.
5. Your Data Rights
You have the right to:
- Access the personal data we hold about you.
- Request Corrections to inaccurate information.
- Withdraw Consent for data processing, where applicable.
- Request Deletion of your data in certain circumstances.
If you wish to exercise any of these rights, please contact us at info@wdevagency.com.
6. Cookie Policy
We use cookies to improve user experience, track user preferences, and analyze website traffic. You can manage your cookie preferences in your browser settings, but disabling cookies may limit your use of certain site features.
7. Refund Policy
We are committed to delivering high-quality work. If you are unsatisfied with our services, you may be eligible for a refund based on the terms of the project contract. Refund requests can be made through our Support Form or via our profiles on Upwork or Fiverr. Each request will be reviewed on a case-by-case basis.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@wdevagency.com
- Phone : 214 814 4387
- Contact Form: https://wdevagency.com/contact-us/